Refund policy

Here's a merchant-favorable return policy for Deep Space Coffee Roasters:

---

Return & Refund Policy

All sales of roasted coffee are final. Due to the perishable and made-to-order nature of our products, we do not accept returns or exchanges.

Damaged or Defective Orders If your order arrives damaged or there is a packing error on our part, you must contact us within 48 hours of delivery with photos of the damaged item and packaging. We reserve the right to offer a replacement or store credit at our sole discretion — no cash refunds will be issued.

Lost Packages We are not responsible for packages lost or delayed due to carrier error. Once a shipment is marked as delivered by the carrier, responsibility transfers to the customer. We encourage customers to file a claim directly with the carrier.

Exceptions We reserve the right to deny any refund or replacement request that does not meet the conditions above.

For questions, contact us at bryce@deepspaceccoffeeroasters.com.